Delivery Information

Delivery

Delivery of AL-KO machinery and AL-KO spare parts is normally 1-2 days working days from receipt of your order and clearance of payment. Delivery of the AL-KO garden tractors is usually 4 - 5 working days after receipt of your order and clearance of payment.

If an item is out of stock at the time of ordering we will keep you informed of any major delays.

We provide free delivery to the GB mainland, except for some regions in Scotland and some islands. Principally IV, KW, PA and PH postcode regions (although some AB and Isle of Wight postcodes are included). Please contact us should you require a quote to these regions or if you are unsure if your postcode is included. We do not ship any items off the GB mainland this includes Northern Ireland, Eire, Europe, The Channel Islands and the Isle of Man.

Replacement parts are usually sent by 1st Class Royal Mail. Heavier or high value items will be sent using a courier service for which a signature will be required for delivery.

All garden machinery items are despatched with a National courier service direct from our distributors. All deliveries are made on Monday - Fridays only and usually between 8am  - 6pm. We are currently unable to offer weekend & timed delivery slots. All garden machinery must be signed for as proof of delivery is required by the courier company. Any signed notes left are done so at the customers own risk and Cheltenham Mowers Ltd will not be liable for any instructions left by the customer.

Lawn & garden tractors are delivered fully assembled and ready to mow . Please let us know at the time of ordering if there are any delivery / vehicle restrictions to your address.

Cheltenham Mowers Ltd shall not be held liable for any delays in delivering goods, nor shall they be held liable for delays caused to customers work commitments due to your order not arriving on time.

Cheltenham Mowers Ltd shall not be liable to customers for charges for hire of alternate machinery or labour and not be liable for compensation of any kind due to late delivery of machinery or failure of machinery or damage to property from delivery.

Should you have any questions regarding a delivery please contact us at sales@mowers-online.co.uk or on 01452 616169 during business hours (8.30am - 5pm, Monday - Friday)